There was no choice of main course: everyone received antipasto, but it was still nice to have a menu. Unfortunately, only a cold meal was served on my route, but it was still a nice meal on very nice tableware. While wireless internet is not offered onboard, an in-flight intranet system offers a number of features, including: While there are no standard power outlets, there are USB-A chargers located at the base of each seat.Ī movable partition and curtain divides business class and economy class.Īugustine settled comfortably into his economy class seat. There’s also a clip that can lock in your tablet for seatback viewing. I did not bring my measuring tape, but seat pitch felt about 31 inches (sufficient with a slimline seat) and the width felt like the standard 18 inches.Įach seat has a coat hook, tray table, mesh storage pocket, and upper literature pocket. The difference between business class and economy class is that in business class the middle seat is blocked. The entire plane has the same slim-line seats (180 total). Onboard, Augustine and I were greeted by an all-male crew. We hung out in the gate area for a bit, with Augustine demonstrating that he will likely be a valuable part of this blog in the years to come.īy 5:10 pm the aircraft had arrived and by 5:30 pm, boarding began. The economy class lines were very long, but thankfully there was no line for business class and the agent checked us all in.īoarding pass in hand, we headed to the Aspire Lounge, which is not the business class lounge for Air Malta (that is the Marhaba Lounge), but is a Priority Pass lounge (so we all got in).Īugustine and I walked over to the boarding gate at about 4:45 pm to position us to be first onboard at 5:00 pm, but when I checked the flight status at 4:50 pm, I saw our aircraft was not even on the ground yet. This has its downsides in case of irregular operations (you may be referred to the online travel agency), but I always like to have a 24-hour cool-off period when booking an airline ticket.Ĭheck-in lines were consolidated into a single gaggle for the 10 carriers seven by Swissport in Zurich Airport Terminal 2. Tip: Book your tickets on Orbitz, where you will receive a 24-hour courtesy cancellation, versus booking directly with Air Malta. She turned me down, however, saying she would rather sit with the kids in economy class than review business class. There was one business class seat left for sale at $268 and I took it…I figured Heidi could sit up front and review business class for me. One-way economy class tickets were $124 each or $138 with a checked bag. Bookingīy the time we decided to go to Malta, we were less than 48 hours away from our departure, but thankfully the tickets on Air Malta were still very reasonable…especially when compared to SWISS on the same route. While the future of Air Malta is in doubt, it was nice to fly the flag carrier one more time. I will take a boat rather than fly that airline due to their rudeness and ineptitude.From Zurich to Malta we flew on Maltese flag carrier Air Malta, which proved to be a cost-effective and pleasant journey onboard the A320neo in business class. I even had one representative tell me that it could get done a lot after if I stopped calling!!! So no.never again will I fly Aer Lingus. They did not answer the phone, kept me on hold for over 30 minutes at a time, told me the needed information was coming in an email (it wasn’t), or that they could not help me! This went on for over a month of weekly phone calls.
This frustration continued when I returned home and attempted to contact them for information and papers necessary to attempt to recoup some of my losses. It came to a point where they even refused to speak on the phone when trying to rebook. They never kept us informed and there was only one person available for a huge queue to help us rebook. However, they were extraordinarily inept at relaying information. The airlines was not at fault for the cancellations due to weather.
Finally managed it at extra cost by booking on a different airline. Due to constant cancellations of flights I was delayed over a week getting home. Last February I was stranded due to the blizzard that overtook the UK.
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